No. Landis Club membership is free of charge.
When you join the Landis Club ,you can earn reward points redeemable for fantastic gifts when you stay at any of our six hotels in Taiwan. These hotels are The Landis Taipei, Tayih Landis Tainan, Landis Inn Chuhu, Pause Landis Wulai, and Landis Resort Yangmingshan.
Go to www.landisclub.com to apply online, or ask for a Landis Club membership application form at any of our hotels.
Each person is only allowed to have one Landis Club membership.Should you attempt to create more than one account, your membership may be cancelled and all the reward points earned forfeited.
Please contact us at +886-2-25983877
Service Hour:Monday to Friday (Except holidays) 0900~1800
Yes. If you would like to cancel your membership , please contact us at (02) 2592-8469.
Please visit the Landis Club website, www.landisclub.com, click "login" and enter the correct account and password.
Click on the "Forget Password" on the Landis Club log in page and enter your mobile number as instructed. Our system will automatically send the new password directly to your phone.
No. Your Landis Club membership will only be activated once we have verified your email account.You will have to click on the link provided in the authentication message sent to your email following your application process.
When you are on the member website and you click the link to book a room,to the system will ask you to reenter your username and password to complete the booking process. This is to ensure transaction security.
Landis Club members can earn reward points for eligible stays at each of the Landis hotels participating in our program.
You can begin collecting reward points immediately after you complete the registration.Upon approval by the Landis Club , you must authenticate your account before you can accumulate any point and to access to other members' privileges.
Our system will deposit your reward points into your account around five workings days after you check out.
No, because we need at least 5 working days to deposit the points into your account.
Simply log onto the Landis Club website and click "My Account" to check all your transactions, merchandile redemption and records of related expenditures and redemptions.
Reward points are valid for three calendar years. So for example, points earned on October 11, 2019 would be good through December 31, 2021 and would be invalid thereafter.
Our system will notify you by sending an email to the account you provided at registration.
Sorry, but the Landis Club program does not apply to tour groups. In some cases,Landis Club members may not earn reward points for their stays. These include,but are not limited to, wholesale tour packages, room rates offered to partner airlines and travel agencies,payment made by gift vouchers or other forms of cash equivalent, stays free of charge, stays paid for with reward points,and special room rates for groups, promotions and employees. Expenditures associated with the abovementioned categories are also not eligible to earn reward points.
If you feel there has been in error in calculating your reward points, please contact the hotel at which you stayed, or call us at +886-2-25928469.
Yes. Please keep us informed regarding any changes to your contact information.We will not take any responsibility for mail that is lost, delayed, stolen or otherwise impaired as a result of inaccurate contact information.
Gifts from the Landis Club cannot be returned or exchanged.
All the information you provided will be monitored and managed by our team.By registering for membership in the Landis Club , you agree to allow your personal information to be accessed by the Landis Club ,hotels within the Landis Group, as well as our partners in other industries. Your information may help us in providing you with information regarding products and packages in which you might be interested,such as hotels, plane tickets, consumer products and other special offers. By registering for membership in the Landis Club , you also agree that we may at times access information regarding dietary preferences,health issues, and other personal information.
Yes. Members must log onto the Landis Club website with their username and password in order to redeem their reward points for a gift.